Tenant service app – Digital support for your everyday life.

With our new Tenant Service App, we offer our residential tenants in Hamburg a modern and convenient way to access all key information regarding their rental property. Simple, fast, and available anytime – for greater transparency and smooth communication..

Your benefits at a glance:

Direct Communication
Send messages easily via the app – whether it's a repair request, a question about your rent, or a general concern. Our team responds promptly and reliably.

Quick Access to the Right Contacts
Find all relevant contact details at a glance – right where you need them.

Efficient Damage Reporting
Whether it’s water damage or a power outage – in case of emergency, you can inform us directly via the app so we can act quickly.

Always Up to Date
Receive current notifications about maintenance work, appointments, or other relevant topics directly on your mobile device.

Central Document Access
Access your most important documents at any time – from your rental agreement to the house rules – all digitally available.

The app is available for free download.
The Tenant Service App (search terms: Adolf Weber, AW Immoserv.) is available in all common app stores.

Alternatively, you can also log in online via our tenant portal:
👉 www.mycasavi.com/app/login

This app makes an important contribution to continuously improving our service for you – efficient, transparent, and up to date.